This Privacy Policy explains how zs111 collects, uses, stores, shares, and protects the personal data of Pakistani players who register and use the zs111 online casino and sports betting platform. We are committed to handling your personal information with care, in full compliance with our international gaming licence obligations and applicable data protection standards.
Summary: zs111 collects only the personal data necessary to operate a licensed online gaming platform, verify your identity, process payments, and keep your account safe. We do not sell your data. We do not share it for marketing by third parties. You have clear rights over your data and can exercise them by contacting our support team at any time.
zs111 ("the Company", "we", "us", "our") operates the online casino and sports betting platform accessible at zs111.pro ("the Platform"). In the course of providing our services to Pakistani players, we collect and process certain personal data. This Privacy Policy ("Policy") describes what data we collect, why we collect it, how we use it, with whom we may share it, and what rights you have in relation to your personal data.
This Policy applies to all individuals who access or use the zs111 Platform, including registered players, visitors browsing without a registered account, and individuals who contact our support team. By registering on the zs111 Platform, you confirm that you have read and understood this Policy and consent to the processing of your personal data as described herein.
This Policy should be read together with the zs111 Terms and Conditions, which are available at zs111.pro/terms-conditions. In the event of any inconsistency between this Policy and the Terms and Conditions on a data protection matter, this Policy shall prevail.
For the purposes of applicable data protection legislation, zs111 is the data controller in respect of personal data collected from players who use the Platform. As data controller, zs111 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with the obligations imposed by its international gaming licence and applicable data protection standards.
If you have any questions or concerns regarding the processing of your personal data, or if you wish to exercise any of your data rights, you may contact our Data Protection team using the contact details set out in Section 16 of this Policy.
zs111 collects the following categories of personal data from players:
zs111 collects personal data through the following means:
zs111 uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity data, contact data, account data |
| Identity verification (KYC) and age verification (21+) | CNIC data, date of birth, photograph |
| Processing deposits and withdrawals in PKR | Financial data, identity data |
| Anti-money laundering (AML) compliance | Financial data, identity data, activity data |
| Fraud prevention and account security | Technical data, activity data, identity data |
| Responsible gaming monitoring and tool management | Activity data, account data, responsible gaming settings |
| Customer support and complaint resolution | Contact data, account data, correspondence |
| Platform improvement and analytics | Technical data, activity data (anonymised where possible) |
| Regulatory reporting to licensing authority | As required by the applicable gaming licence conditions |
| Sending account and transactional notifications | Contact data, account data |
We do not use your personal data to build profiles for sale to third-party advertisers, data brokers, or marketing companies. Your data stays within zs111 and its approved regulatory and operational partners only.
zs111 processes your personal data on the following legal bases, depending on the purpose of processing:
zs111 does not sell, rent, or trade your personal data to any third party. We may share your data with the following categories of recipients, strictly for the purposes described in this Policy:
All third parties to whom we disclose personal data are required to handle that data in accordance with applicable data protection standards and are permitted to use it only for the specific purpose for which it was shared.
As an internationally licensed platform, zs111 operates infrastructure and engages service providers in multiple jurisdictions. Your personal data may therefore be transferred to and processed in countries outside Pakistan. Where such transfers occur, zs111 ensures that appropriate safeguards are in place to protect your data, including contractual obligations on the recipient that mirror applicable data protection standards. If you have questions about specific transfer mechanisms applied to your data, you may contact our Data Protection team using the details in Section 16.
zs111 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, and to comply with our legal and regulatory obligations. The following general retention periods apply:
When personal data is no longer required for its original purpose and no legal obligation exists to retain it, zs111 will securely delete or anonymise that data.
The zs111 Platform uses cookies and similar tracking technologies to ensure the Platform functions correctly, to maintain your session when you are logged in, and to understand how players use the Platform in aggregate.
You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the zs111 Platform. Strictly necessary cookies cannot be disabled without preventing the Platform from operating correctly. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
zs111 implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
While zs111 takes reasonable precautions to protect your data, no method of internet transmission or data storage is completely secure. You are responsible for maintaining the security of your own Account credentials and should contact us immediately if you suspect any unauthorised access to your Account.
Subject to applicable law and the terms of our gaming licence obligations, you have the following rights in relation to your personal data held by zs111:
To exercise any of your data rights, contact the zs111 Data Protection team at [email protected] or via live chat within the Platform. We will respond to verified requests within 30 days. We may need to verify your identity before processing a data rights request.
The zs111 Platform is strictly for individuals aged 21 years and above. zs111 does not knowingly collect or process personal data from persons under the age of 21. If you are under 21, you must not register on or use the zs111 Platform. If zs111 becomes aware that it has collected personal data from an individual under 21, it will immediately close the associated Account, return any deposited funds (less any winnings derived during the period of underage use), and delete the data to the extent not required for regulatory record-keeping.
If you believe a person under 21 may have accessed the zs111 Platform using your details, please contact our support team immediately.
Strict enforcement: Age verification through CNIC-based KYC is mandatory for all withdrawal requests. zs111 enforces the 21+ requirement as a non-negotiable condition of access to the Platform.
The zs111 Platform may contain references to third-party services — including game providers and payment processors — which operate under their own privacy policies. zs111 is not responsible for the privacy practices of third-party services that operate independently of the zs111 Platform. Where data is shared with third-party providers as described in Section 7, those providers are bound by data processing agreements with zs111. However, we encourage you to review the privacy policies of any third-party services you interact with independently outside the zs111 Platform.
zs111 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or Platform features. Where material changes are made, we will notify registered Players via email to the address registered on their Account. The most current version of this Policy will always be available at zs111.pro/privacy-policy. Your continued use of the Platform following notification of any update constitutes acceptance of the revised Policy.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how zs111 is processing your personal data, please contact us through the following channels:
Our support team is staffed 24/7 with agents in Karachi, Lahore, and Islamabad. Privacy and data rights requests are handled by our Data Protection team and we aim to respond within 30 days of receipt of a verified request. If you are not satisfied with our response, you retain the right to escalate your complaint to the relevant data protection authority.
As a Pakistani player on zs111, you have clear, enforceable rights over the personal data we hold about you. Here is a plain-English summary of what each right means in practice.
You can request a full copy of the personal data zs111 holds about you at any time, along with a clear explanation of why we hold it, how long we retain it, and who we may share it with. Submit your request via live chat or email and we will respond within 30 days.
If any personal data zs111 holds about you is factually incorrect — for example a wrong date of birth or misspelled name — you can request a correction. Changes to identity data will trigger a fresh KYC verification step to confirm accuracy before the update is applied.
Where your data is no longer necessary for the purpose it was collected, and no legal retention obligation applies, you can request deletion. Note that AML and gaming licence requirements may mean certain data must be retained for five years after Account closure — we will always tell you if this applies.
In certain circumstances — such as while disputing data accuracy — you can request that we temporarily restrict how we process your personal data. During a restriction, we will continue to store your data but will limit active processing to the minimum necessary to maintain your Account.
You can request your personal data in a structured, machine-readable format for transfer to another service where technically feasible. This applies to data you have directly provided to zs111 and which we process on the basis of your consent or contractual necessity.
Where we process your data on the basis of your consent — for example, for optional communications — you can withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal. Contact support to update your preferences immediately.
These are the specific technical and organisational measures zs111 has in place to keep your personal data secure on the Platform.
All data transmitted between your device and the zs111 Platform is protected by TLS encryption. Sensitive data fields including passwords and financial details are encrypted at rest in our databases. Your CNIC information is stored in encrypted form and accessed only by authorised KYC personnel.
Every zs111 Account requires SMS OTP verification on each login. Even if your password is compromised, access to your Pakistani mobile number is required to enter the Account. This is a mandatory security layer — it cannot be disabled by players or platform staff.
Personal data on the zs111 Platform is accessible internally only to employees whose role specifically requires it. Support agents handling general queries cannot view financial data; KYC staff cannot see betting history. Role-based access is enforced at the infrastructure level, not through policy alone.
Every third-party provider that receives any personal data from zs111 — payment processors, KYC vendors, game providers — is bound by a data processing agreement requiring them to handle your data only for the specific purpose authorised and to apply security standards equivalent to our own.
The zs111 Platform undergoes regular independent security assessments and penetration testing. Findings are acted upon with defined remediation timelines. zs111's gaming licence requires periodic third-party security and RNG auditing — these results are available within the Platform to any registered player.
In the unlikely event of a personal data breach affecting your data, zs111 has documented incident response procedures that include prompt notification to affected players and to the applicable regulatory authority, where required by our gaming licence conditions.
Our Data Protection team is reachable 24/7 via live chat. Log in and raise a privacy request in under a minute.
Log In to zs111 About zs111Responsible Gaming — 21+ Only: zs111 is strictly for players aged 21 and above. Real-money gambling involves genuine financial risk. Never deposit funds you cannot afford to lose. If you need to take a break, use the self-exclusion tools in your Account Settings immediately — no approval required. Visit our Responsible Gaming page for full support information for Pakistani players.